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****DO NOT RETURN UNIFORMs TO UNCOMMON THREADS****
EMAIL:Returns chefapparelofnc@nc.rr.com
Our policy is the same as all other web or catalog retailers.
For RETURNS or EXCHANGES they must not be washed, or worn.
It must be returned in the original wrapping with the tags.
We must ask that you do this within 21 days of delivery.
Follow instruction below.
Should the package be torn or damaged in such a way you feel it has damaged the uniforms. Please take it back to the delivery company.
They are responsible for any damaged that has occurred during shipment.
Returns without exchange will be charged a 15% restocking fee.
EXCHANGE POLICY
MUST BE DONE WITHIN 21 DAYS OF DELIVERY
Usually there are two reasons you made your purchase.
The first being that UNCOMMON THREADS provides a quality chef apparel.
Finding the best quality chef apparel at a reasonable cost.
In order to maintain our low pricing structure for all customers
we must charge for shipping on all exchanges.
You will not incur any charges on any error caused by UNCOMMON THREADS or us.
You will incur the shipping charges on the return and the new garment.
Credit if any will be issued after the new order is placed and garment(s) returned to us.
Re-order the new items through the web.
We will charge for the new items as in our standard policy.
We will issue a credit when we receive the returned items.
RETURNS WITHOUT EXCHANGE
HAVE A 15% RESTOCKING FEE
MUST BE DONE WITHIN 21 DAYS OF DELIVERY
All returns must be processed through our office and returned to our office.
All returns must be pre-authorized by us.
This should be done by e-mail so we both have a record (if possible).
In the e-mail state the reason for the return.
Your e-mail should also contain name, address, and phone number to verify all information.
Use either US mail, UPS, FEDX etc.
chefapparelofnc
80 Longwood Dr.
Youngsville, NC 27596
VOIP Phone: 919-647-4592
Cell Phone: 919-931-8522
All transactions are processed on a secure server.
We accept MASTERCARD, VISA, American Express, and DISCOVER credit cards.
EMAIL:Returns chefapparelofnc@nc.rr.com
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